Product Care & Repairs

GOLD FILLED JEWELRY & STERLING SILVER JEWELRY 

Gold filled pieces can still tarnish, but it takes special circumstances for that to happen.

CLEANING

The oils from your skin transfer to the metal and need to be washed off periodically. To clean gold filled jewelry without scrubbing or scratching it (which would lead to tarnishing) use an untreated cloth or mild soapy water.

Please make note of these tips on how to care for your jewels to make sure they last as long as possible:

• Avoid tangling or tossing your jewelry in your purse as this will often lead to a knotty mess.
• Avoid wearing your jewelry during any strenuous physical activity.
• Avoid direct contact with chemicals such as perfume or hairspray.

REPAIRS
We take pride in the quality of our work, and with proper care, your jewelry should last you for many years. However, jewelry is by no means indestructible.

It’s rare, but accidents happen! We are happy to accept repairs within 30 days of purchase.  Fees may apply, so please email us at Shop@fireandhoneyjewelry.com with your name, order number, and photos/details prior to sending your item so that we can notify you of the cost of your repair. 

Any repairs outside the 90 day window will be reviewed case by case. Please email us with a photo of the damage and we will determine if the item is eligible for a repair. 

Shop@fireandhoneyjewelry.com